Privacy Policy for CompassBloom Academy
At CompassBloom Academy, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our services for professional development and career enhancement, including career coaching, resume and cover letter writing, interview preparation, skill gap analysis, personalized development plans, leadership training, job search strategies, and networking workshops. By accessing or using our online platform and services, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information from and about users of our services:
- Personal Information You Provide: This includes information you provide directly to us when you register for an account, enroll in our programs, request services, participate in workshops, or communicate with us. This may include your name, contact details (email address, phone number), educational background, employment history, career goals, skills, and any other information you choose to share with us to facilitate our professional development services.
- Usage Information: We automatically collect certain information about how you access and use our online platform, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our services are used and improve user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our professional development and career advice services:
- To provide and deliver the services you request, including career coaching, resume and cover letter writing, interview preparation, and other related services.
- To personalize your experience and provide tailored recommendations for professional development.
- To communicate with you about your account, services, and important updates.
- To improve and maintain the functionality and security of our online platform.
- For internal research and analytics to understand user behavior and service effectiveness.
- To comply with legal obligations and protect our rights.
Disclosure of Your Information
We do not sell your personal information. We may share your information in the following circumstances, solely for the purposes described:
- Service Providers: We may share information with third-party service providers who assist us in operating our platform, conducting our business, or providing services to you (e.g., payment processing, data analytics, IT support). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By Mail:
CompassBloom Academy
2847 Yonge Street, Suite 450
Toronto, ON, M4N 2J6
Canada